Terms and Conditions

RETURNS AND EXCHANGE POLICY

Damaged Items:

Here at motivation2conquer.com we hope you are inspired to live a happy and healthy life whilst choosing to wear our active wear or purchase from our accessories list. We do use a very thorough double point check on all items prior to them leaving our store. However, free from any fault and/or damage can not always be guaranteed.

Should you receive an item that has been damaged or has a fault, we will replace the same item in the first instance. Therefore, it is important that you notify us within fourteen (14) days of receipt as per the delivery tracking history.

Please telephone our office on 0413-382236 for Australia or 61413-382236 for International.

Alternatively, you may email us at kerrietd@hotmail.com.

Courier pick up will be arranged within Australia. However, we are unable to refund the cost of shipping on any international returns.

Please be advised that we do not offer cash refunds on any purchase made.

We will exchange on the same item for a different size as per the guidelines below.

We do not exchange on colours.

Exchange:

Exchanges will only be accepted on same item if returned within fourteen (14) days of receipt as per the delivery tracking history. The following guidelines apply.

  • Must be returned in original condition
  • Free from perfume
  • Free from deodorant
  • Free from creams/lotions/moisturiser
  • Free from stains and/or makeup of any kind
  • Must be unworn
  • Must be unwashed
  • Must still have tags attached on any tagged item

Motivation2conquer.com does not offer any exchange on:

  • Hats
  • Towels
  • Bag

Delivery:

Please allow 1 to 4 weeks delivery dependent upon destination and stock levels.

 

DISCLAIMER

Kerrie Denton, founder of motivation2conquer.com / fight style kd determination active wear and author of My Secret is Your Secret does not warrant, guarantee or accept responsibility for any information, slogan or complete accuracy contained on any product within this website. No item comes with a guarantee and all are items are purchased at buyer’s own risk.

Kerrie Denton, does not accept any responsibility and is not liable for any allergic reaction or condition that a buyer may develop as a result of any item/fabric/art work as purchased from this shop.